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Frequently Asked Questions

FAQ's

General

How does the service work?

What are the benefits of the service?

Am I tied in?

Do you have an intro offer/discount code?

Do you have any testimonials?

Do you cater for special diets?

Is all the food vegan?

Is the food organic?

Do you cater for extra people?

Do I have to get a box every week?

Can I choose the meals I get?

What about allergens?

What if I try a meal and don’t like it?

Can I skip deliveries?

Can I just have a one-off order?

How do I cancel my account?

What sort of packaging do you use?

When do you deliver?

Can I change the delivery day/s?

What happens if I’m out?

What is the cool box system?

What is your delivery area?

Do you deliver nationwide?

How long do the meals take to cook / reheat?

Can you deliver to my office?

How do you reheat the meals?

Can I freeze the dishes?

What should I do when my delivery arrives?

Do you deliver 52 weeks of the year